How do I order a cake?

You can order anytime cakes through the website, or by contacting us at the shop. We can take your order in person, over the phone, or via email. We also have a quote request on the website for custom orders, where you may attach inspiration. Orders for custom work require a deposit and are not placed until we have received it. All wedding and custom cakes require a %50 non-refundable deposit, that can be paid in person with cash, debit, or credit, through e transfer, or PayPal.

How far in advance should I place my order?

We take cake orders on a first come first serve basis, so the sooner the better is always the rule to follow. Wedding Cake – 4-8 months before the date of your event, especially for summer and fall dates.

Custom Cakes – 2-4 weeks before the date of your event

Signature cakes – 24-72 hours before your event, based on studio availability

If you don’t have that much notice, don’t hesitate to ask as we can sometimes squeeze one in for you.

How much will my cake cost?

We base our pricing on the size of the cake, and the labour and materials it takes to make the design that you want. This makes every custom cake a different price per serving. We also make a line of pre-designed signature and simple cakes that have short lead times and priced on our cake menu.

Do I need to book a consultation?

We love to talk about cake so we are always down to have you in for a chat about your cake idea. Booking a consultation may not be necessary for everyone.  We recommend booking a consultation for weddings, event tables, and large custom work.  For all other custom orders we leave it up to you, if you want to sit down and talk with one of our cake experts just let us know by phone or email.

How does a cake tasting work ?

Our typical cake tasting includes 6 standard size cupcakes in the flavour combinations of your choice from our cake menu. The cost of the tasting is $14 and that price is discounted from the cost of your event, if you choose to place the order with us. If you require a custom flavoured tasting pack we require a minimum of 48 hours notice. 

Can you make this cake I have a photo of?

Every Artist has unique skills, so the short answer is no. Even within our team we have different specialties. we appreciate inspiration pics, but will not exactly copy another artists work.  however, photos can be incredibly helpful to get us on the same page aesthetically.

How do I transport my cake?

We try to make all of our cake designs as sturdy as possible, but by nature they are temperature sensitive and fragile. Cakes should be transported in a cool, dry, flat space, not in direct sunlight. When you pick up the cake it will be chilled creating a higher structural integrity, this will gradually decrease as the temperature of the cake increases. You may have to plan around having the cake in a vehicle or out on a table for long periods of time. Feel free to ask our staff for advice on transportation and storage of your cake.

Do you bake from scratch?

We make everything from scratch in house. Fondant and modelling chocolate we use for decoration, cakes, buttercreams, cookies, brownies, even the chocolate sauce we drizzle on cupcakes, are all made in house from scratch. 

Do you deliver cakes?

We do offer delivery to Edmonton and surrounding area. We have partnered with a local delivery service for drop off service.  We also offer baker delivery and set up which is more costly.  We take delivery orders on a first come first serve basis and they generally require at least 24 hours notice. Delivery charges are based on distance from our shop and can be booked through us for delivery service or a baker to deliver.  delivery orders require a full address, an on site contact name and phone number and a 1 hour delivery time frame. As well deliveries must be paid in full prior to delivery

How do I serve and store my cake?

Depending on the number of servings you require from your cake there is different ways to cut it.  We can provide a cutting chart to you if you require one. Our cakes are best consumed at room temperature. If storage is required it is best stored in a fridge, and should be kept away from other food odours. Buttercream and fondant cakes can pick up flavours from the environment they are stored in.  If there are left overs that are not eaten up, the cake is best stored in airtight containers in the fridge. It will last for 7-10 days from time of purchase. If you want you can also freeze the left overs for a later treat.  To freeze the cake, chill first, slice into required portions, wrap each piece individually in and air tight freeze container, freeze.  To eat, just pull out and let sit at room temperature till thawed, then enjoy!

Didn’t find an answer to your question? Send us an Email!

You can also view our ordering policy here!