Questions About Cake ?
Frequently Asked Questions About Cake
How do I order a cake?
We can take your order in person, over the phone, or via email. Orders for custom work require a deposit and are not placed until we have received it. All wedding and custom cakes require a %50 non-refundable deposit, that can be paid in person with cash, debit, or credit, over the phone with visa or master card, or via email e-tranfer.
How far in advance should I place my order?
We take cake orders on a first come first serve basis, so the sooner the better is always the rule to follow. Feel free to take advantage of our cake reminder service, that sends an email reminder 2 weeks before your event.
Wedding Cake – 6-8 months before the date of your event, especially for summer and fall dates.
Custom Cakes – 2-4 weeks before the date of your event
Signature cakes – 24-72 hours before your event, based on studio availability
If you don’t have that much notice, don’t hesitate to ask as we can sometimes squeeze one in for you.
How much will my cake cost?
Your cake can range in price from $20 – $3000. We base our pricing on the size of the cake, and the labour and materials it takes to make the design that you want. This makes every custom cake a different price per serving. We also make a line of pre-designed signature and simple cakes that have short lead times and priced on our cake menu.
Do I need to book a consultation?
We love to talk about cake so we are always down to have you in for a chat about your cake idea. Booking a consultation may not be necessary for everyone. We recommend booking a consultation for weddings, event tables, and large custom work. For all other custom orders we leave it up to you, if you want to sit down and talk with one of our cake experts just let us know by phone or email.
How does a cake tasting work ?
Our typical cake tasting includes one dozen mini cupcakes in our signature cupcake flavours. The cost of the tasting is $10 and that price is discounted from the cost of your event, if you choose to place the order with us. If you require a custom flavoured tasting pack we require a minimum of 48 hours notice and you can choose from any flavour on our cake menu. For specialty cakes and icings not on our menu please contact us at the store.
How do I transport my cake?
We try to make all of our cake designs as sturdy as possible, but by nature they are temperature sensitive and fragile. Cakes should be transported in a cool, dry, flat space, not in direct sunlight. When you pick up the cake it will be chilled creating a higher structural integrity, this will gradually decrease as the temperature of the cake increses. You may have to plan around having the cake in a vehicle or out on a table for long periods of time. Feel free to ask our staff for advice on transportation and storage of your cake.
Do you deliver cakes?
We do offer delivery to Edmonton and surrounding area. We take delivery orders on a first come first serve basis and they generally require at least 24 hours notice. Delivery charges are based on distance from our shop and start at $10.
How do I serve and store my cake?
Depending on the number of servings you require from your cake there is a specific way to cut it. We can provide a cutting chart to you if you require one. Cake is best stored in a fridge, and should be kept away from other food odours. Buttercream and fondant cakes can pick up flavours from the environment they are stored in. If there are left overs that are not eaten up, the cake is best stored in airtight containers in the fridge. It will last for 7-10 days from time of purchase. If you want you can also freeze the left overs for a later treat. To freeze the cake, chill first, slice into required portions, wrap each piece individually in and air tight freeze container, freeze. To eat, just pull out and let sit at room temperature till thawed, then enjoy!
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You can also view our ordering policy here!
Don't forget your next cake!
Our products are NOT 100% nut free, gluten free or dairy free. Our baking environment is surrounded with flour, sugar, butter, eggs, butter, milk, cocoa, coconut, tree nuts and more!
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Satruday 10:00 AM - 6:00 PM
We are closed Sundays and Mondays
Address: 8716-109st NW
Edmonton AB, T6G 1E9
Phone: 780 988 CAKE
We are In the Garneau Theatre Building
Just south of the High Level Bridge on 109st
Customer parking available at the back of the building